It’s Always “We Have Higher Than Normal Call Volume”
Have you ever called a company for assistance, only to be greeted by the dreaded message: “We[…]
John was already having a bad experience with your company, then the IVR
Picture this: John, a loyal customer, decides to reach out to your company to inquire about a[…]
When the AI Agent Picks Up
The moment when the AI agent picks up is not just another call; it’s the beginning of[…]
What Do You Mean “Hold for the Next Rep”?
In the world of customer service, time is money. Every second spent waiting on hold is a[…]
As an AI Agency this is what we do
In today’s dynamic business landscape, staying ahead of the curve is essential. As the demand for seamless[…]
The growing preference for interacting with AI call agents.
Traditional customer service methods are quickly becoming obsolete. Gone are the days of endless wait times and[…]