AI Call Agents: The Heroes We Always Knew We Needed
In a world where customer service is often synonymous with long hold times and repetitive questions, AI[…]
Thinking of Starting a Business? Read this
Starting a business is like embarking on a thrilling adventure. You’ve got your big idea, a lot[…]
Your Customers Shouldn’t Have to Walk on Eggshells with Your Reps
Imagine this scenario: you’re a loyal customer with a simple question about your service. You dial the[…]
Warning: This AI Tool Can Make You Build a Highly Profitable Business
Ever feel like your business is running at the speed of a sloth on a caffeine detox?[…]
It’s 2024, IVR Systems Should Be Illegal
The Call Center Nightmare: IVR Systems Of course we’re kidding (are we?). But now that we have[…]
People Are Wasting Time on Hold Because Companies Won’t Change This
It’s happening again: you’re calling customer service, and after navigating a labyrinth of automated menus, you finally[…]